Terms and Conditions

Elaia Body
Effective Date: March 4, 2026

These Terms and Conditions (“Terms”) govern your use of https://elaiabody.com (the “Site”) and the purchase of products offered through the Site.

The Site is owned and operated by Amanda Oler, founder of Elaia Body.

By accessing this Site or purchasing products from us, you agree to the Terms outlined below. If you do not agree with these Terms, please do not use the Site.

Use of This Website

This Site is intended for individuals who are at least 18 years of age.

You agree to use the Site only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use of the Site.

You may not:

  • Attempt to gain unauthorized access to the Site or its servers

  • Introduce malicious software or interfere with the Site’s functionality

  • Copy, distribute, or reproduce content from the Site without permission

Product Information

Elaia fragrances and body products are crafted using natural botanical ingredients, plant oils, and aromatic compounds derived from nature.

While we strive to present accurate descriptions and imagery, variations may occur due to:

  • lighting and screen differences

  • natural ingredient variability

  • individual scent perception

For these reasons, we cannot guarantee that product appearance or scent will match your expectations exactly.

Natural Ingredient Variability

Our fragrances are made using natural plant-derived materials.

Unlike synthetic fragrance formulas, botanical ingredients may vary slightly from batch to batch due to natural factors including:

  • seasonal harvest changes

  • climate conditions

  • plant origin and extraction process

These subtle variations are a normal and beautiful characteristic of botanical fragrance and do not indicate a defect in the product.

Individual Scent Perception

Fragrance interacts uniquely with each person’s skin chemistry, body temperature, and environment.

The way a scent develops on your skin may differ from how it smells on another person or from how it smells in the bottle.

For this reason, Elaia Body cannot guarantee how a fragrance will smell on an individual wearer.

Skin Sensitivity & Product Use

Elaia products contain natural oils and botanical ingredients intended for external use.

As with any skincare or fragrance product, individual sensitivities or allergic reactions may occur.

By purchasing and using our products, you acknowledge that:

  • You are responsible for reviewing ingredient lists before use

  • You understand that natural ingredients may cause reactions in some individuals

  • Elaia Body is not responsible for allergic reactions or skin sensitivities

We recommend performing a small patch test prior to full application.

If irritation occurs, discontinue use immediately.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Orders & Payments

By placing an order through our Site, you confirm that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method submitted

  • Payment will be processed at the time of purchase

All payments are processed through secure third-party payment providers.

Elaia Body reserves the right to cancel or refuse orders if fraud, unauthorized activity, or errors are suspected.

Shipping

Orders are shipped to the address provided during checkout.

Shipping timelines may vary depending on location, carrier schedules, and seasonal demand.

Elaia Body is not responsible for delays caused by shipping carriers or incorrect addresses provided during checkout.

Once a package has been transferred to the shipping carrier, delivery is outside our direct control.

If you experience a shipping issue, please contact us and we will do our best to assist.

Returns & Exchanges

Due to the nature of personal care and fragrance products, all sales are final unless an item arrives damaged or defective.

If your order arrives damaged, please contact us within 7 days of delivery at:

mandie@elaiabody.com

Please include:

  • your order number

  • photos of the damaged item

  • a brief description of the issue

We will review the request and determine whether a replacement or refund is appropriate.

Intellectual Property

All content on this Site — including text, imagery, product descriptions, fragrance names, branding, and design — is the intellectual property of Elaia Body unless otherwise stated.

Content may not be copied, reproduced, distributed, or used for commercial purposes without written permission.

Limitation of Liability

To the fullest extent permitted by law, Elaia Body and its owner shall not be liable for any indirect, incidental, or consequential damages arising from:

  • the use of this Site

  • the purchase or use of our products

  • inability to access the Site

Our total liability, if any, shall not exceed the amount paid for the product purchased.

Third-Party Links

Our Site may contain links to external websites or resources. These are provided for convenience only.

Elaia Body is not responsible for the content, policies, or practices of third-party websites.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices or legal requirements.

When updates are made, the Effective Date at the top of this page will be revised.

Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact:

Amanda Oler
mandie@elaiabody.com
Fairfax, California